Privacy Policy
Last updated: January 1, 2025
1. Introduction
BlitzCRM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our customer relationship management platform.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. For organizations, we also collect company name and team member information.
Business Data
You may store contacts, leads, deals, quotes, tasks, and other business information in BlitzCRM. This data belongs to you and is stored securely on our servers.
Third-Party Integrations
When you connect email accounts (Gmail, Zoho Mail, or Microsoft 365), we store OAuth tokens to send emails on your behalf. We request minimal permissions and do not read the contents of your inbox. We only access:
- Your email address (to identify your account)
- Permission to send emails (to send messages from BlitzCRM)
Usage Data
We automatically collect certain information when you use BlitzCRM, including IP address, browser type, pages visited, and time spent on the platform. This helps us improve our service.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve BlitzCRM
- Process your requests and transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
- Comply with legal obligations
4. Data Storage and Security
Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Each organization's data is stored in a separate, isolated database to ensure data segregation and security.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in operating our platform (under strict confidentiality agreements)
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Disconnect third-party integrations at any time
7. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies or advertising cookies.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your data within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
BlitzCRM is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@blitzoffice.com